Frequently Asked Questions
Everything you need to know about your East Perry experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products ethically sourced?
At East Perry, we prioritize quality and integrity. We work exclusively with manufacturers who adhere to fair labor practices and sustainable sourcing standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order status?
Once your order is placed, you can view its status in your account dashboard. Additionally, we send automated updates via email at every stage of the delivery process.